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Costco’s Peculiar Online Strategy

Costco may be crazy like a fox. Costco Wholesale is a huge and successful retailer. Yet there are a few recent signs that it might be increasingly difficult for Costco to maintain and grow revenue in the future as […]

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Online’s in the Kitchen

[…] of their research and much of their shopping from the convenience of their laptop or mobile device. Furthermore, when it comes to kitchen appliances, major purchases of the “big three” in the kitchen suite—refrigerator, stove and dishwasher—happen at very specific […]

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Online Contrarian

[…] come principally from the department store space. If that share shift is going to move to Amazon, then there is certainly less share to feed the off-price space. But that may be the least of the concerns that the off-price players should have. They […]

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Costco Doesn\’t Need Curbside Pickup

[…] why a number of analysts believe that Costco is asking for trouble by dragging its feet on curbside pickup. As Chris Walton put it in Forbes, \”At this point, rejecting curbside pickup is like rejecting gravity. It\’s the retail equivalent […]

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What’s Missing From Online Shopping

Last year, US e-retail sales hit $263 billion, according to Forrester Research Inc., representing 8% of total retail sales. The company predicts that by 2018, e-retail will reach $414 billion. While it’s a staggering number, it will still only account […]

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Amazon.com Adds Bricks to Its Bag of Tricks

“One day, we will eventually see Amazon. com in the physical world, either with stores or kiosks,” I wrote that in my book Amazon.com: Get Big Fast in 2000. At the time, that proposition sounded crazy. I wrote, “But stranger […]

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Online-Based Grocery Delivery Thrives At Last

[…] Grocer in a stock swap with an astounding valuation of $1.2 billion. In truth, it was more like a failing company swapping nearly worthless stock with another failing company with nearly worthless stock. Operationally, Webvan guaranteed delivery times of a […]

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